This is priced per agent per year. Please contact Narvar at firstname.lastname@example.org for a pricing quote.
Surface crucial delivery information in one workflow to avoid lengthy and costly service calls.
Visibility into carrier scans and the tracking event timeline help understand the consumer experience and what went wrong.
Quickly lookup order status and customer contact details by simply inputting an order number.
Greater insight and visibility into delivery issues means better service for your customers, fewer replacement orders, and ultimately an improvement in long-term customer loyalty.
Customer service agents can use the advanced look-up functionality to expediently find relevant carrier shipping data for any order in question, regardless of how the consumer chooses to reach out.
Allow consumers to opt-in on your Narvar Track page for customer service support. The app creates a ticket in Zendesk for proactive issue resolution.
Narvar is an intelligent customer experience platform that helps commerce companies simplify the everyday lives of consumers. Serving over 800 retailers globally including Sephora, Patagonia, Levi’s, Sonos, Warby Parker, Signature Hardware, Purple, and Yeti, Narvar ensures every touchpoint along the consumer purchase journey engages consumers and enables emotional connections—from pre-purchase to in-store experiences and beyond. With customizable customer messaging and tailored interfaces driven by unparalleled data intelligence, Narvar empowers commerce brands to turn every touchpoint into an opportunity. For more information, visit visit narvar.com