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Shopify by helphouse.io

View orders with the ability to cancel and refund

Preview image of app
Preview image of app
Preview image of app

Shopify integration for Zendesk - made by helphouse.io

The Shopify integration for Zendesk allows you to view and edit information in Shopify directly from the interface of Zendesk Support. It’s also possible to create new actions in Shopify, like making a refund, directly from a ticket in Zendesk.

With this Shopify integration for Zendesk, your agents will save time and clicks, as they won't have to move around between Zendesk and Shopify. This will ensure a more efficient and seamless workflow.

Core features

To illustrate how the Shopify integration for Zendesk can help your agents achieve a more efficient workflow, we’ve made a list of the integration’s core features below:

  • Detailed overview of order details
  • See order status and if it's shipped or not
  • Cancel and re-stock orders
  • Detailed discount code overview
  • Refund an order from the ticket in Zendesk
  • Add notes when changes are made

Community

We want to make sure you’re fully satisfied and just as pleased with this app as we are. So, if you’re missing a feature or think something could be changed for the better, just head over to our community and let us know.

Made by helphouse.io - Zendesk Master Partner

This app is made by helphouse.io. We’re a 360º Zendesk consulting house and the leading Zendesk Master Partner in Europe.

We’re experts in customer experience and Zendesk. And besides creating apps for Zendesk Marketplace, we also help companies implement and optimize Zendesk. We’ve already helped dozens of companies save time and money doing just that. Feel free to reach out to us if you have any questions.

App details

Works with
support
Ticketing System
Version
1.2.1
Price (USD)
Free 14-day trial, then $5.00 per agent, per month

Apps install directly into your account

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