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Send a message—breaking barriers between customers and brands

Published March 27, 2020
Last modified March 27, 2020

Customer-centric support fits around customers' schedules and preferences, and it's up to businesses to get the message.

The natural ebb and flow of conversations we have on SMS and messaging apps like WhatsApp is becoming a fixture of business-to-consumer relationships, too. So don't leave them hanging—make sure you're there when customers need you, which includes being present on platforms they're already using day in, day out.

Learn more about how messaging apps can help your business turn missed connections with customers into long-term relationships.