The best of both support worlds: bridging community and help desk support.
Join Zendesk's Adria Richards and Morgan Sherwood of Get Satisfaction for a free live webinar on the Get Satisfaction integration with Zendesk this Thursday (Feb. 25) at 11:30 a.m. PT (2:30 p.m. ET).
With a simple link between a Get Satisfaction community and a Zendesk account, more and more businesses are putting community into the support flow — allowing customers to ask and get answers quickly from each other — all the while enjoying marked gains in customer satisfaction feedback and lower support costs.
In this webinar we'll be covering:
- How to setup the integration connection
- What data gets passed between the two solutions
- The benefits of a community in front of your Zendesk
- What requests make sense to solve where
- Best practices for introducing community into your support
Click here to register (it's free!).