Take your message to your customer using in-app notifications
Engaging customers when they're most likely to take an interest in your content only makes sense. What also makes sense is that one of those instances would be when they're actually in your app. Zendesk Connect gets it.
Outbound, a member of the Zendesk family, together with Zendesk Connect, improves customer relationships with proactive messaging designed to engage customers via multiple messaging platforms. Whether you want to send a notification, offer, message, or survey, Zendesk makes it possible to do all that while your customer is in your app.
As customers increasingly rely on mobility, in-app messaging in iOS or Android apps offers benefits like:
- Strengthened relations - engaged customers aren't likely to uninstall your app
- Targeted marketing - use user preferences and behavior to send personalized notifications
- Easily staged and executed campaigns
The moral of the story is that if you want to engage with a mobile population, you need to do it on their terms. Push notifications and in-app messages have proven effective. See what they can do for you.
And Outbound is now a member of the Zendesk family. We're working together to make in-app notifications better with proactive messaging.
There are many ways to learn from and engage with your customers through in-app notifications. Keep reading to find out more!