Customer analytics techniques
The new crystal ball
Crystal balls don't come with instruction manuals. Not to mention they don't seem to work. And mind-reading has proven wildly inaccurate. That's why they don't make the top of the customer analytics techniques list. We here at Zendesk don't expect you to have all the answers up front, nor do we expect you to understand every analytic technique. That's our job with Zendesk Explore. To provide you the tools that help you see into your crystal ball and read minds - all without instruction manual.
- TICKETS + SALESFORCE: Support revenue reporting. Integrate Salesforce data to measure the support team’s impact on sales and revenue
- TICKETS + SATISFACTION: Customer experience. Measure customer experience to ensure your team is keeping customers happy
- TICKETS + GOOGLE ANALYTICS: Self-service journey mapping. Blend Google Analytics data to optimize self-service and deflect repetitive tickets
Come explore how easy customer analytics can be. No crystal ball or instruction manual needed.カスタマーとのすべてのやり取りから学ぶ
There’s a lot more where this came from. Keep exploring the world of customer service and customer analytics techniques.