Open source customer portal
Hosted software versus open source
Building on open source code to create a customer portal that allows users to check the status of support requests, review updates to knowledge bases and community contributions, and track content seems like a daunting task. Just imagine the time and effort IT teams could expend doing just that. With a hosted customer portal from Zendesk Guide users can do all of that from a single location — and IT can take a break.
- Transparency - supports sharing in organizations so that members can view each other's requests
- Information gathering - choose which fields customers complete so that agents have the context necessary to resolve requests
- A fully customizable portal - delivering a seamless experience between your website and your help center
Configuring end-user access and sign-in's is nothing new at Zendesk. Rely on our expertise to help you launch your customer portal. Sign up for a free trial of Guide today to learn more about how Zendesk provides the platform for agent success and customer satisfaction.今すぐ攻めのサポートを
There’s plenty of information about open source customer portals. Read these resources to learn more.