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Guide Enterprise

Guide Enterprise

Better knowledge at scale.

カスタマーがどこからでも電話をかけられます

カスタマーがすぐ近所にいる場合も、世界の反対側にいる場合でも、それぞれに最適な電話番号を提供することができます。フリーダイヤルや市内通話、現在使用している電話番号への移転、複数の電話番号の使用など、Zendesk Talkではあらゆる選択肢をお選びいただけます。

How Guide Enterprise helps large teams collaborate on content

Team Publishing functionality within Zendesk Guide Enterprise plan makes it easy for large teams to collaborate on content, adopt a review and publishing process, and manage knowledge internally, externally, and across multiple brands.

Guide Enterprise

Self-service: why you’re already doing it and how you can do it even better.

Taking your self-service to the next level requires work and preparation. We’ve created a guide specifically designed to help you create the right practices internally and build the best self-service experience you can for your customers.

Saving time with AI

With Zendesk Guide, AI-powered recommendations from Content Cues make it easy to understand where you can improve your help center with better knowledge. Content Cues creates operational efficiencies so your content team knows where they should be spending their time to improve knowledge.

Learn from your peers

Join us at Relate, the Zendesk global user conference. Three days of talks, trainings, and activities to offer inspiration and insight into the future of self-service.