SaaS knowledge base
Boosting service rates with a smart knowledge base
As a SaaS company, you understand the importance of providing top-notch customer service. Your customers are operating completely online and require immediate responses to their questions or issues. Are you providing the services they’re demanding? That's where Zendesk Guide comes in.
- Collective knowledge that you can build on over time
- Automatic delivery of answers and information for a faster self-service experience
- Content that evolves over time – measure and score the effectiveness and popularity of your content to see what works and what needs tweaking
Be sure that service is at the forefront of your business. Start your free trial of Guide today to see how our smart knowledge base helps you do just that.まずは始めてみる
There’s plenty of information about SaaS knowledge bases. Read these resources to learn more.