Illuminate: Consistency across channels is essential

In this short clip Milton Pappas, President of Ecommerce at Nine West, emphasizes the importance of the customer’s view: whether they walk into a store or send you an email, it’s all one experience with your brand. He also shares details about the channels Nine West supports.

Click here to see all the videos from the event

Zendeskは、顧客を大事にする企業のためのサポートソフトウェアを開発します。