CX ACCELERATOR

CX成熟度調査レポート2022年版

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資料の内容
カスタマーエクスペリエンス(CX)に関する年次調査
CXチャンピオンになるための7つのベストプラクティス
日本企業のCX成熟度レベル
CX成熟度レベルごとの課題と対策