⭐️⭐️⭐️⭐️⭐️ We had the chance to work with Dominic and his team, ROCA, on a Help Center version update/customization project. They absolutely knocked it out of the park! They transformed our outdated Help Center, aligned it with our online brand vision, and delivered a simplified, clean, customer first experience. The work was fast, clear, and executed with precision. We highly recommend ROCA for any Zendesk Help Center customization.

ROCA was an excellent implementation partner who helped us get up and running smoothly on Zendesk. Their team provided valuable guidance, tailored solutions to our needs, and ensured we were fully prepared to succeed with the platform from day one. They were always readily available to help us troubleshoot issues or come up with creative solutions whenever we needed support.

ROCA provided expert advice on Zendesk setup and management, and went above and beyond to help implement custom solutions for our unique workflows. They were incredibly helpful with answering questions and guiding our process to level up our Zendesk usage and position our team for success.

MCM House is a leading Australian furniture brand. When we began onboarding Zendesk, we needed a reliable partner to guide us through the setup efficiently within a tight timeline. Roca’s support has been exceptional throughout this process. Their expertise and commitment have been invaluable, ensuring a smooth transition while working closely with our team to establish internal processes and automation. A special mention to Gabriel, who has been a true superstar—always ready to answer our questions and provide clarity without hesitation. We deeply appreciate Roca’s dedication and support, and we highly recommend them to any business looking for a seamless and professional Zendesk setup experience.

We’ve had a fantastic experience working with ROCA, who supported us in optimising and extending the capabilities of our Zendesk platform. At Carveco, we develop professional software for CNC machining and digital crafting, and our challenge was to streamline our customer support processes while unlocking the full potential of Zendesk. The team at ROCA quickly demonstrated a deep understanding of both our technical needs and our broader business goals. They worked closely with us to identify areas for improvement, and their expertise helped turn complex requirements into practical, effective solutions within Zendesk. Their guidance has made a real difference to the way we support our customers. We’re really pleased with the results and wouldn’t hesitate to recommend ROCA to anyone looking to get more out of their Zendesk setup.