dtms GmbH

Hamburg, Germany
dtms is the second largest value-added service network operator in Germany with call center focus and a competent, reliable partner, specialized in tailor-made telephone communication solutions for the professional customer dialogue. dtms provides “DialogControl” as a powerful ACD fully integrated in Zendesk Support.

dtms is a Zendesk Premier Solution Provider that accompanies, advises, and supports you with his inhouse development team in the preparation and the rollout, as well as in the ongoing operation of your multi-channel solution.

With Dialog Control, dtms provides a powerful and fully integrated ACD. This way, telephone contacts are optimally and centrally documented in Zendesk Support. The Dialog Control CTI Client is part of the Zendesk interface. Dialog Control is 100% developed in-house.

Known as the second largest value-added service network operator in Germany, dtms provides value-added solutions for communication-intensive companies in all industries.

We providing big brands with access and billing solutions national Geographical numbers (a.k.a. DIDs, GEO, Domestic, or DID numbers), domestic Premium Rate and Service numbers (a.k.a. Service, PRS, Premium Rate, VAS, or Shared Cost Numbers), and domestic Freephone numbers (a.k.a. Toll Free, Freecall, ITFS, International Freephone numbers) in more than 100 countries.

Accreditations

Badge: Select Solution Partner
Services offered
Reseller
Regions
Global
Western Europe
Eastern Europe
Partner type
Implementation Partner
Solution Provider
Referral Partner
Business Service Provider

Apps we've built

Dialog Control
Free

Reviews


There are currently no reviews. Be the first to share your experience.

If you like what you see, talk to dtms GmbH about your project.