Premium Plus is a an Award Winning "Premier Solution Provider" of Zendesk who guides organisations on their Zendesk journey, solving issues around implementations and integration of Zendesk. We are a one stop shop for Zendesk (licences, guidance, training, development, design and staffing). Our consultants are specialised in developing great customer experiences.Our experts can optimise your current workflows and will gladly help you to set up complete new structures and processes for your teams.
We guide your Customer Experience
How?
To make your way to the top easier, we need three essential elements, namely: the right TOOLS (Zendesk and custom integrations), a GUIDE who knows what's ahead and who helps you taking the right decisions (Premium Plus) and last but not least, the DRIVE to start this journey together with us (Customer).
This is the holy trinity that Premium Plus stands for. We give you a complete 360 customer centric overview, that allows you to help and communicate with your customers with great precision, and the right info always within your grasp.
Because that is the only way to create the ultimate experience that all your customers so long for. Together with you, Premium Plus takes up the challenge; creating the ultimate customer experience.
What
- On-site training and consultancy
- Setup & implementation of Zendesk instances
- Data migrations
- Development of backend integrations with your own CRM/ERP tools
- Development of your own middleware integrations or your own Custom Zendesk app
- Advice in offering the best integrations from diverse Zendesk partners
- Custom theming of your Help center and email templates
- Custom insights reporting
- Widget customizations
- Training of your customer success team
- Staffing / Outsourcing
Accreditations
Apps we've built
Themes we've built
Paris
Stockholm
Sydney
Gotham
Capetown
Reviews
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