CX Trends 2021 – Australia and New Zealand
on demand
About
Capitalise on the CX trends for 2021
Every year the Zendesk Customer Experience Trends Report combines data from over 90,000 businesses across 175 countries with insights from customers, agents and customer experience leaders to identify the top five trends for the year.
As we kick off 2021, join us at this must-attend virtual event as we deep dive into the key trends for Australia & New Zealand.
Agenda-at-a-Glance
- The Global Trends in Customer Experience
- The State of CX in APAC in 2021
- How to take advantage of the CX Trends with Zendesk
- CX Panel: An Australia & New Zealand Perspective
Speakers

Taryn Williams
Founder & CEO of theright.fit and WINK Models

Adam Jacobs
Co-Founder, The Iconic and Co-founder of Hatch

Taryn Hamilton
Chief Executive - Consumer & Business, Vocus NZ

Sarah Reed
Sr. Director, Global Events Marketing at Zendesk

Steve Bray
Regional Vice President, ANZ at Zendesk

Malcolm Koh
Customer Experience Strategist at Zendesk

Sophie Devlin
Senior Manager, Customer Success at Zendesk
Thank you for registering! Check your inbox for an email with your unique webinar confirmation link. We are excited for you to join.