CX Trends 2021 – India & SAARC

on demand

About

Capitalise on the CX trends for 2021

Every year the Zendesk Customer Experience Trends Report combines data from over 90,000 businesses across 175 countries with insights from customers, agents and customer experience leaders to identify the top five trends for the year.

As we kick off 2021, join us at this must-attend virtual event as we deep dive into the key trends for India and SAARC.

Agenda-at-a-Glance

  • The Global Trends in Customer Experience
  • The State of CX in APAC in 2021
  • How to take advantage of the CX Trends with Zendesk
  • CX Panel: An India & SAARC Perspective

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Speakers

Wendy Johnstone

Chief Operating Officer, APAC, Zendesk

KT Prasad

MD & RVP, India & SAARC at Zendesk

Ajay Nambiar

CX Head, L&T Realty

Vinay Kanchi

VP - Contact Centres, Fareportal

Pareekshit Suvarna

Head - Customer Success & Experience, CoinDCX

Malcolm Koh

Customer Experience Strategist at Zendesk

Suman Ram

Senior Manager, Solutions Consultant at Zendesk

Thank you for registering! Check your inbox for an email with your unique webinar confirmation link. We are excited for you to join.