With Droz Nexo's official RA app, you can easily connect your Reclame Aqui account with Zendesk Support and manage all your customer interactions in a unified way. With the help of the ReclameAQUI App, you can take your customer service to the next level and offer an incredible experience to your customers.

• Register multiple RA companies/brands in a single Zendesk account;

• Migrate existing complaints from Reclame AQUI, prior to the company's registration in the app;

• Manage tickets through tags and/or custom fields;

• Send private messages;

• Request Moderation;

• Request Evaluation;

• Create follow-up tickets;

• Manage complaints by all Zendesk support agents;

• Avoid information dispersion and communicate with other back-office areas through the same ticket or a parallel conversation;

• Route complaints according to agent or agent group affinity;

• App available in English.

Scalable investment by complaint volume ranges, not per agent. For more details about our app, see our website: https://meudroz.com/

Contact us at sales@meudroz.com

Developed in official partnership with Reclame Aqui.