Salto helps Zendesk admins to better manage their Zendesk instances by automating manual error-prone tasks such as change migration, documentation and more.

Main features

• Full-text search to find anything in your customization, so you won’t have to waste time manually searching your account setup.

• Where is it used for all configuration types, so you can easily understand where elements are being used and avoid broken triggers/flows.

• Copying features/changes made in a sandbox to the production environment, so you won’t need to manually rebuild them.

• Compare any two instances and detect the differences quickly, so it’s easier to track down what needs to be aligned.

• Use a simple Find and Replace to make bulk changes while maintaining all the references in place.

• Leverage Git to document changes in your configuration, so it’s easier for the team to be aligned on the recent changes and roll back to a previous version if needed.