X (formerly Twitter) is where conversations happen in real time and where customers can engage publicly with your brand.

The Tweet Preview app extends Zendesk’s X integration by allowing agents to do more without leaving the Zendesk Agent Workspace. It helps agents better understand the context of X conversations and respond more efficiently.

With this app, agents can:

• See which post a reply refers to

• View and play attached videos and audio files directly in Zendesk, without opening a new window

About OAPPS LLC

OAPPS has been a Zendesk partner since 2015, specializing in:
- Building apps for Zendesk
- Implementing Zendesk solutions
- Data migration projects for Zendesk customers

Learn more about our work at OAPPS.io.

Support

For annual payment options or if you do not have a credit card, contact us via our help center.

💬 Contact us if you need help.
🐞 Report bugs or request features in our Help Center.

Data Handling & Privacy

The app does not collect, store, or transmit any personal or customer data.

Privacy policy

X, TWEET, RETWEET, and the X or Twitter bird logos are trademarks of X Corp or its affiliates.