Nautilus SIP Pte Ltd
Complete the omnichannel experience with Nautilus Talk, a cloud phone that embeds onto your agent dashboard.
1 reviews
場所
Singapore, Singapore
プロジェクト
1
認定資格
1
Advanced Solution Partner
Nautilus Talk is a powerful phone integration that adds the calling part into the customer journey.Learn more at https://nautilus-network.com/plans/nautilus-talk/
MANAGE CALLS AND TICKETS IN ONE PLACEPlace and receive calls using Nautilus’ feature rich contact center solution while you manage tickets on the same page.
USE YOUR MAINLINE ON ZENDESKWith Nautilus Talk, you can either port your existing number to be used on Zendesk or get a new portable number from us. Only applicable to Singapore and Australian numbers.
CALL RECORDINGSView call details and playback recordings on the ticket, while keeping team members in the loop without losing context.
CUSTOMER JOURNEY INSIGHTSChoose to work on open tickets or trigger a new ticket when a call comes in. After the call ends, the interaction history automatically updates.
Requires
Guide Professional or above
Support
Last updated
2023年2月22日
ユーザーの声
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Farhan Sidek
Integrating Nautilus Talk into our operations has been a game-changer. The robust communication features have streamlined our coordination efforts, ensuring real-time updates and quick decision-making. The platform's reliability and clear audio quality have proven essential for our day-to-day operations. Nautilus Talk has become an indispensable tool, contributing significantly to the success of serving our customers. Highly recommended for businesses aiming to elevate their communication game!
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