RapidPro
Open tickets from RapidPro flows
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0 reviews
インストール
Less than 5
連携対象
Support
開発者
Nyaruka
About this app
At the core of RapidPro lies our powerful flow engine. With flows you can..
Manage and organize millions of contacts
Interact with them via SMS, chat apps and telephone calls
Build powerful applications without writing a line of code
Flows can also open tickets through different services allowing human agents to take over communication with a contact. This integration allows your RapidPro flows to open Zendesk Support tickets and lets you and your team engage with your contacts from here.
If you don't already have one, go to RapidPro and create an account. Signup is free!
アプリの詳細
インストール方法
If you don't already have one, go to RapidPro and create an account there. Signup is free! Once logged in there:
Go to your account settings page.
- From the menu at the top right, select Add Ticketing Service.
- Select Zendesk and enter your Zendesk subdomain.
Click submit and follow the instructions provided.
You will now be able to add Open Ticket actions to your flows to create tickets here in Zendesk Support when you want a human agent to takeover communication with a contact.
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Zendeskコミュニティで体験を共有しましょう