Automatically solve 20% of your Support tickets - Guaranteed.

Verify identities. Protect data. Build trust.

Real time insights into your contact center

Pop-up notification feed for ticket events inside the agent interface

Add Read Receipts and Email Tracking to Zendesk in Seconds.

Custom real-time dashboards for sharing and monitoring live support KPIs throughout the day.

Motivate your sales team with customizable real-time dashboards.

Easily monitor live chat metrics with a custom real-time dashboard. For TV, desktop and mobile.

Automate workflows and integrate data between 1500+ apps using no code at all

Combined HR + IT workforce management. See employee information from Rippling directly in your tickets.

Connect Zendesk with your favorite apps to automate customer support workflows

AI-powered contact center, built for any scale

Make Talk recordings from calls easy to reference or download

Simply choose which ticket fields to hide from agents

Use our Zendesk migration tool to transfer data from any help desk software

Empower your agents. Automate the repetitive.

CSAT, NPS and Customer Effort Score surveys for Zendesk

AI powerhouse for Quality Assurance (QA), performance insights and management

Email campaigns to reach your customer list and follow up on mail performance.

Quality Assurance (QA), Quality Management (QM), agent coaching and KPI reports

Quality Assurance (QA), Quality Management (QM), agent coaching and KPI reports

Seamless Azure DevOps integration between Zendesk - Azure DevOps. Create, Notify

Softphone do PABX Virtual na Zendesk. API, CTI, 0800, 4004, Gravação e Report.

Notice if and when customers open your emails.

Make phone calls in Zendesk with Dialpad.

The ultimate AI agent and copilot to automate your Zendesk support

AI copilot for agents — Create amazing replies, Best-in-class translations