Managing Help Centers in 14 languages across multiple brands can be complex, but Swifteq made the process simple and efficient. Setup was quick, the interface is intuitive, and getting started required minimal effort. The platform is cost-effective, and the translation quality met our expectations. Instead of overseeing the full translation process ourselves, we relied on Swifteq to automate it, allowing our translators to focus on quick reviews and minor tweaks. This approach saved us considerable time and resources. Customer support was consistently responsive and helpful, making the overall experience even smoother.
We are required to have our help center in French as well as English. Even though we have a French speaker on staff who handles the rest of our translations, tackling the whole help center seemed daunting. This app saved so much time and was really pretty accurate. Instead of handling the entire translation process, we were able to utilize this app and have our French speaker do quick read-throughs for anything that might need to be adjusted, saving a lot of time and energy.
It is an quick and cost-effective approach to machine-translate content. The features allow you to easily localize content, save the articles as drafts and proof the translations before publishing.
Translating Japanese articles into English ones works very well. I tried another zendesk app for the same translation but this one is much easier to understand and use!
Help Center Translate is a fantastic tool for making our Zendesk knowledge base more accessible to a global audience. The automatic translations are quick and accurate, saving us a lot of time and effort. Setup was seamless, and the interface is user-friendly. A must-have for any team managing multilingual support!
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