Alhena Agent Assist

Copilot turns agents into champions. 2X faster replies, 100% accurate answers.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

アプリの詳細

連携対象
Support
インストール数合計
10+
作成者
Alhena AI
バージョン
1.0
価格(米ドル)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

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1 レビュー
匿名
about 1 year ago

This is such a time saver for my CS team. We especially like how its able to handle multi-language queries and respond to them. Suggested replies is fantastic too. One feedback I have for the team is to add quick talking points for incoming voice calls. During a live voice call, suggested replies (while very good) are long to read. Other than that, we only have great things to say about this feature

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