Stylo Assist ChatGPT
Empower your agents. Automate the repetitive.
93 reviews
インストール
356
連携対象
Support
開発者
Stylo
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What Can Stylo Assist Do?
Smart Reply Drafts: Generate replies based on your Knowledge Base content, or provide a simple input and Stylo will turn it into a complete, polished response.
Info Gathering: Surface relevant articles, past tickets, and macros to help agents efficiently solve customer inquiries.
Ticket Summaries: Quickly grasp lengthy issues at a glance.
Consistent Tone Management: Ensure responses match your brand voice, follow custom rules, and align with your communication preferences.
Real‑Time Translations: Communicate effortlessly with translation for incoming and outgoing messages in any language.
E‑Commerce Integrations: Pull in customer order details from Shopify and other platforms.
Auto‑Resolve Follow‑ups: Automatically close tickets that were re‑opened by a “thank you” when nothing further is needed.
Stylo Workflows: AI‑Powered Replies for Any Scenario
Build dynamic templates that match the moment — whether that's automating public replies, suggesting AI‑generated drafts, posting internal notes, or giving agents the flexibility to choose the workflow that fits.
Use any combination of fixed text, AI prompts, conditional logic, and Zendesk placeholders. Stylo Workflows are flexible enough to handle repetitive questions, policy nuances, and even edge cases with confidence.
Workflows can be shared with all agents, limited to specific groups, or kept personal — giving every team the setup that suits their style.
They reduce friction at every step, so your team can move faster and focus on what matters most.
Stylo Analytics
Get deep visibility into how your team is using Stylo Assist.
Track usage by ticket and by agent, monitor paste rates, and measure how many tickets are being automatically resolved.
Measure adoption across your team, surface patterns in agent feedback, and understand how Stylo Assist is transforming day‑to‑day support operations.
With clear trends and exportable data, it’s easy to share insights, spot opportunities, and prove impact across the org.
Learn more at askstylo.com or contact us with questions.
インストール方法
How to Install
After clicking 'Install' above, you'll be guided through a quick onboarding process (we promise, it's less than 3 minutes!), where we'll introduce you to Stylo and have you review our terms and conditions. You'll also need to grant Stylo API access to enable sentiment analysis and reporting features.
How does it work?
Stylo is a pre-trained AI that reads and understands every customer interaction to identify problems and their answers. With the power of foundational and proprietary machine-learning models we generate responses to dramatically reduce the time spent on tickets.
How long does setup take?
Stylo comes pre-trained so there's no need for any additional training or adjustments. It works out of the box and adapts to your business on its own. The moment you install our app, Stylo starts analyzing your tickets, providing immediate feedback on how your customers feel, when those feelings start to change, and what they are talking about. Stylo works seamlessly for any business type - B2B, B2C, E-commerce, Education, and more.
Is my ticket data secure?
Your data security is our top priority, and we've designed our ChatGPT integration to keep your ticket data safe and sound. With our founders' deep cybersecurity backgrounds, we take protecting customer information seriously and have the expertise to back it up. See more about our comprehensive security program here.
How much does this cost?
Begin with a free 14-day trial, no credit card required. Our current plans and pricing can be found at askstylo.com/pricing.
Learn more at https://www.askstylo.com and reach out to us with any questions!
ユーザーの声
54 レビュー
54件のレビューのうち5件を表示中
Tiffany Bellah
The team at Stylo is top tier to work with + getting Stylo Assist set up was super easy! We've launched on 3 of our ~20 brands: the training was thorough and the collaborative approach to fine tuning is insightful. Our teams' needs vary due to distinctly separate customer bases - we appreciate the brand specific settings that allow managers to manage their own 'tweaking'. We are also excited by the innovations to come - related to macros, reporting and agent specific experiments. Keep up the great work!
開発者からの回答
Thanks for the kind words and for your entire team’s support, Tiffany!
Calvin Smith
This is a super useful app and the customer support is great. I would highly recommend for anyone who needs AI automation in Zendesk!
開発者からの回答
Really appreciate it Calvin!
Bit Gym Support
Excellent way to get a LLM integrated into the helpdesk, with an active team working on making it better.
匿名
This has been a great app for translating messages. We do a lot of business with Canadian companies but we don't have anyone on my team that speaks French. This allowed us to serve our customers better with the team we already have. I've been told by a few of our customers that the responses sound a lot like a fluent french speaker.
Jessica Walsh
Stylo is such a huge help! Whether adjusting and improving something I write or creating an answer entirely on its own, I've been consistently impressed with how intelligent it is!
開発者からの回答
Thank you - Glad to see it's working well for you!
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