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Ticket PDF Attachments

Print any ticket as a clean PDF and see all its attachments in one list.

連携対象

Support

開発者

TELCOMA Technologies

About this app

Ticket PDF & Attachments adds two tools to the ticket sidebar.

Print or save as PDF

A clean, readable copy of the whole ticket: requester, assignee, organization, group and brand, custom fields with their labels, tags, and the full conversation. Internal notes are optional. It uses your browser's own print function, so every language and script prints correctly.

Every attachment in one list

Each file on the ticket with its size, who sent it and when, plus the total size. Open or download any file with one click, using your own Zendesk login.

Your data stays in Zendesk

The app runs entirely in the agent's browser inside Zendesk. It has no server, stores nothing, and sends no ticket data anywhere. It only reads what the signed-in agent is already allowed to see.

About us

Ticket PDF & Attachments is made by TELCOMA Technologies Private Limited, a software company building apps for Zendesk, Jira, Confluence, monday.com, Shopify and Google Workspace. Support: support@telcoma.app · https://telcoma.app/apps/ticket-pdf-attachments/support/

アプリの詳細

インストール方法

  1. Click Install. No settings are needed.
  2. Open any ticket and click the Apps icon in the right-hand sidebar, then Ticket PDF & Attachments.
  3. Click Print or save as PDF. In the print dialog, choose Save as PDF as the destination.

If the print window doesn't open, allow pop-ups for your Zendesk address in your browser and click Print again.

Help: https://telcoma.app/apps/ticket-pdf-attachments/support/

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