Rippit

Rippit integrates with Zendesk to pull in all of your tickets and analyze 100%, not a sample or summary. Ask questions in plain English and Rippit reads every relevant ticket to answer them, with the customer's own words as evidence.

• "Why did CSAT drop on email tickets last week?"

• "What percentage of our tickets are avoidable, and what's causing them?"

• "Which accounts are showing frustration or comparing us to competitors?"

Rippit also deploys AI agents on your ticket data. Describe a complex task in plain English and the agent runs it autonomously, on an ongoing basis: flagging churn risk before renewal, tagging every ticket against your taxonomy, tracking the product gaps driving preventable volume and reporting on them weekly.

*Key Features
*

• One-click Zendesk integration

• Generous free tier, no credit card required to try

• Every ticket analyzed in full, 100% of your data

• Ask any question in plain English and get answers backed by verbatim quotes

• Deploy AI agents in plain English to do complex, long-running autonomous tasks on your tickets

• Themes, root causes, and churn signals surfaced automatically as new tickets come in

• Combine Zendesk tickets with your other conversation sources for a complete view

• Use Rippit directly inside Claude, ChatGPT, and other LLMs

• Connect the Zendesk MCP to pull Help Center articles and other Zendesk data into your analysis