Civic

About Civic

Civic is an accessible-first Zendesk Help Center theme designed for government agencies, public services, and civic technology organizations. Built to the spirit of the U.S. Web Design System (USWDS), it uses the USWDS blue banner bar, Public Sans typography (the official USWDS typeface), and high-contrast layouts that ensure every constituent can find what they need regardless of device or ability. Clarity and trust are not optional here, and the design reflects that.

Preview Civic live on zlooks.com →

About Zlooks

Zlooks is a curated catalog of 49 (and growing) Zendesk Help Center themes, each designed for a specific industry or aesthetic. Healthcare gets calm, accessible blues. Cybersecurity gets a threat-dashboard dark mode. Museums get archival serifs on parchment. Gaming gets neon gradients and angular shapes. Every theme starts from a creative brief with industry research, palette design, and font pairing before any code is written. Zlooks was founded and designed by a single product designer who believes your help center should look as intentional as your marketing site.

Browse the full catalog at zlooks.com →

Built for public-facing organizations where accessibility is a legal and moral requirement

Civic is not a generic blue theme with a government logo dropped in. The visual system was designed around the principles that make public-sector digital products work: structured content hierarchy, high contrast for low-vision users, keyboard-navigable interface components, and a layout that prioritizes information over decoration. Whether you serve 50 users or 5 million, the design scales with your mission. Public Sans throughout keeps the typographic voice consistent with established U.S. government design standards.

No-code branding for your team

Civic ships with 32 admin-configurable settings that cover every meaningful design choice. Brand color, accent color, hero image, logo, favicon, fonts, and up to six fully configurable category boxes on the homepage. Your support team or admin can rebrand the theme directly from the Zendesk Guide editor without ever touching CSS or filing a developer ticket. We made the tough design decisions so your team can focus on content.

All 24 templates included

Civic is production-ready out of the box. All 24 Zendesk Guide templates are designed and styled with the same visual system, including the homepage, category, section, article, search, request, requests list, new request, community topics and posts, user profile, contributions, subscriptions, error page, and the service catalog and approval request shells required for marketplace compliance. No missing pages, no fallback to default Copenhagen styling on edge cases.

Mobile-first and accessible

Civic is fully responsive across breakpoints (768px, 1024px, 1160px). Hamburger navigation, stacked category boxes, touch-friendly voting controls, and accessible form components ship in the box. The theme is built to current web standards, with semantic HTML, keyboard navigation, and ARIA attributes throughout.

RTL language support included

Full right-to-left CSS layer for Arabic, Hebrew, and Farsi locales is included at no extra cost. The locale selector and direction handling follow Zendesk's reference patterns so your international customers get a native experience from the same theme.

Key features

• 24 production-ready Zendesk Guide templates

• 32 admin-configurable settings (colors, fonts, logos, hero, category boxes)

• Up to 6 admin-configurable homepage category boxes with icons

• USWDS-inspired design system with official blue, high-contrast layouts, and Public Sans typography

• Mobile-first responsive layout

• RTL language support included

• FontAwesome 5 icon library

• Article voting and comments

• Service catalog and approval request templates included

• Translation-ready structure (en-us included)

• jQuery-based progressive enhancement

• Clean, well-commented Curlybars for future extension

See it live

• Civic preview: zlooks.com/themes/civic
• Browse all 49 themes: zlooks.com

Use cases

• Government agencies and departments: a structured, high-contrast layout that meets the accessibility expectations of a public audience
• Municipal services and city portals: clear information hierarchy that reduces support contacts by making answers easy to find
• State and federal program support: USWDS-aligned design language that feels consistent with the broader digital government ecosystem
• Public utilities and transit authorities: a reliable, professional layout that builds trust before users submit a request
• Civic technology platforms: an accessible, structured design that works for users of every ability level

One-time price, lifetime use

Civic is a one-time purchase. No subscriptions, no recurring fees, no per-seat pricing. Updates are included as Zendesk evolves the Guide Templating API.

Friendly support

Free email support is included with every purchase. Reach the team at hello@zlooks.com or through zlooks.com.

Multi-theme licensing and bundles

If you operate multiple help centers or want to switch themes seasonally, the full Zlooks catalog of 49 themes is available as a bundle for $899, exclusively at zlooks.com. New themes added to the catalog are included.