Open and flexible ticketing system

We provide a set of developer tools for customizing and extending the functionality of Zendesk to meet your unique business needs. With the Zendesk Web Widget, you can easily embed omnichannel support on any webpage with a single snippet of code. For your advanced customization needs, Zendesk provides a Javascript API that authenticates users, personalizes their behavior, and channels available in the widget. Lastly, our Web SDK lets you build your own widget from scratch and completely customize the look-and-feel to match your brand. Integrate omnichannel support natively into any mobile app—iOS, Android, and Unity— with the Zendesk Mobile SDK. Your developers can install and configure the SDK right out-of-the-box and customize features like colors, fonts, and UI behavior—or build a custom navigation for a more personalized user journey.

Build customer apps and integrations for Zendesk Support ticketing system and Zendesk Chat live chat software with the Zendesk Apps Framework. The Apps Framework is built on open standards, so developers are empowered to use their favorite libraries and frameworks over the look and feel, and interactivity. Our framework comes complete with a development toolkit to simplify testing and deployment to production.