Macha AI builds specialised AI apps exclusively for Zendesk — nothing else. Our apps are designed with a simple philosophy: each one should solve a single support problem exceptionally well, be effortless for agents, and give admins confidence and control. This clarity of focus allows us to build tools that are fast, predictable, and actually get adopted.

We’re continually expanding our ecosystem of Zendesk-native AI apps, helping teams automate repetitive work, improve response quality, and operate more efficiently without changing their existing workflows. If your team relies on Zendesk, our role is to help you get the absolute best AI experience possible inside it.

Connect with us:• Explore our solutions: https://www.getmacha.com• Book a demo• Write to us