Dynamic Content Manager by LEAFWORKS

The Dynamic Content Manager app makes managing dynamic content in Zendesk faster, cleaner, and far more intuitive than the standard admin interface. Create, edit, organize, and maintain dynamic content and language variants in one modern workspace—without endless clicks, page switching, or losing track of what content exists.

Why is the Dynamic Content Manager a game changer?

The Dynamic Content Manager gives you a complete overview of all your content, variants, and placeholders in one place—making content maintenance faster, easier, and far less error-prone.

Switch effortlessly between language variants, create missing translations without jumping between pages, and preview every variant before publishing—including HTML content for signatures or Help Center articles.

The app also includes a lightweight HTML editor with basic formatting buttons, making it easy to build and edit rich content directly inside the app.

Important Features

• Create Dynamic Content placeholders directly in the app
  Add and manage placeholders from the app UI—no need to navigate back and forth to the Admin Center.
• Monitor the health of your Dynamic Content
  Get a clear overview of your content completeness, including missing language variants and incomplete Dynamic Content items.
• Complete missing content directly in the UI
  Identify incomplete items and add missing translations or variants without leaving the interface.
• Powerful filtering and organization
  Quickly filter Dynamic Content by name, category, default language, or type (conditional, HTML, or text) to find exactly what you need.
• See where Dynamic Content is used across Zendesk
  Display external references such as macros, triggers, and automations where Dynamic Content is used, with deep links to jump directly into those assets for editing.

Why teams love it

• Fewer clicks for every content update

• Better visibility into content quality and completeness

• Faster multilingual content management

• Easier maintenance through centralized navigation

Data Disclosure

Data Disclosure: Our apps are fully UI-based and 100% GDPR compliant. All data remains securely within Zendesk, and our apps do not access, store, transmit, or process any user data outside the Zendesk environment.

App inquiries

Contact us if you have any questions, comments, or feature requests regarding this app.

About Leafworks

At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk-related challenges. We are happy to develop your Zendesk app. As Zendesk implementation advanced partner & premier partner we look back on long-term and extensive experience.

Our team consists of Zendesk implementation consultants, developers and creatives. We are looking forward to your project. Book a free consultation here. We are happy to hear from you.

More from Leafworks

Contact

Mail: zendesk@leafworks.de Web: www.leafworks.de