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Setyl

IT Asset and License Management Platform

インストール

10+

連携対象

Support

開発者

SetylTeam

About this app

Gain full visibility over your IT assets, licenses, usage, and spend with Setyl.

Setyl is a cloud-based IT Asset and License Management (ITAM) Platform, which connects to your existing systems with 100+ native integrations.Use Setyl to manage all your hardware assets and equipment, software applications and licenses, vendors, users and spend in one place — helping you to:

  • Automate and scale daily IT operations, including inventory management and user onboarding and offboarding.

  • Identify and cut wasted IT spend.

  • Be audit-ready and stay compliant, including with ISO 27001 and SOC 2.

With its intuitive interface, 100+ native integrations, and dedicated support at every step, the Setyl platform is fast to implement, easy to use, and built for collaboration.

Setyl features include:

  • IT asset and software license inventory

  • Full asset lifecycle management

  • SaaS subscription and software renewal tracking

  • License rightsizing

  • Employee onboarding and offboarding workflows

  • Vendor audits

  • SOC 2 and ISO 27001 compliance

  • IT spend management and reporting

  • 100+ integrations with MDM, RMM, helpdesk, HR, SSO, IAM and more systems, plus API access

Learn more at setyl.com

Setyl + Zendesk integration

Use Setyl's Zendesk integration to provide context to your support tickets in Zendesk and record the information in Setyl.The integration enables you to link Zendesk tickets to assets, people, software applications and other records in Setyl. This allows you to view relevant Setyl record details directly within Zendesk tickets, while automatically keeping a history of associated tickets in the corresponding records in Setyl — ensuring all asset and application lifecycle information is accessible in one, centralized platform.See it in action: Book your demo at setyl.com/demoRead our Privacy Policy and Terms of Use

アプリの詳細

インストール方法

  1. Log in to Setyl.

  2. Go to Settings > Integrations.

  3. Search for Zendesk.

  4. Press Connect.

  5. Within Setyl, create a new API key to use for the Zendesk connection - you can do this from Settings > Company Settings > API Keys.

  6. Install the Setyl App from the Zendesk Marketplace.

  7. Use the API key and Consumer ID from Setyl to connect.

  8. Enable Private Conversations toggle if you don't want Setyl to fetch ticket subject and description.

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Zendeskコミュニティで体験を共有しましょう

.zendesk.com