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Let your customer service shine

Zendeskで最高のカスタマーエクスペリエンスを実現する

Zendesk is a leader in helping large organizations achieve their CX transformation objectives. We help enterprises deliver a frictionless customer experience, achieve agility and innovation, and see a faster time to value.

Provide personalized, omnichannel support at scale

Be on all the channels your customers expect and give your agents a unified view and context of your customer.

Let your customer service shine

Manage your advanced support workflows to maximize productivity

Seamless workflows allow you to efficiently manage day-to-day operations as well as streamline communication and collaboration with internal and external teams.

Customize and maintain your support operations with ease

With Zendesk, you have the flexibility to customize your support solution to fit the needs of your business and seamlessly integrate with your existing tools.

MADE.COM offers multichannel support through Zendesk Support

「できるだけ多くのチャネルを顧客に提供したいと考えています。Zendeskなら、顧客が望む方法でやりとりでき、その後問題が解決するまでサービスを提供することができます。」

バーニー・ゲスナー氏

Vice President of Global Customer Care & Retail Operations, Fossil Group

その他のリソース

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    Valuable information for business leaders who seek technology solutions for interacting with their customers.

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  • Gartner webinar: Transforming your CX through customer service

    カスタマーサービスの役割が今日の最先端のデジタル経済でどのように進化するか

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  • Forrester TEI report examines the ROI of Zendesk

    Forrester lays out the benefits & costs of Zendesk’s family of customer service products.

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  • AirBnB Customer Story

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