Self-service software

Give your customers the tools to serve themselves

In their search for answers, customers are demanding more — more relevancy, more control, and more satisfaction.

Empower customers

Zendesk Guide puts the customer in control of their destiny with robust self-service software. Customers use Guide to get relevant answers and information to their questions. Our smart knowledge base software makes finding solutions easy with content that is searchable via search, filters, and article labels. And as customers search for content, Guide measures and scores its popularity and effectiveness so that your agents know what is working — and what needs work.

Zendeskの特長

Zendesk's customer self-service software improves communication between businesses and their customers. The result is relationships that are more meaningful, personal, and productive.

カスタマーとのすべてのやり取りから学ぶ

まずは30日間の無料トライアルを
お試しください

製品のライブデモにご登録ください

Zendeskの製品ファミリーをひととおりご紹介した後、何かご質問があればお答えします。

デモを予約