Customer service app
Have your agents go out on a limb
You can in fact cut down a tree without a chainsaw, but why? Your customer service agents might be incredibly hard workers, but if systems are preventing them from being their most productive, hard work might not equate to efficient work. It may be time to reconsider the software you use. Unlike a tree in the forest, unhappy customers will definitely make a sound.
The right tools
- Reduced customer service costs
- Increased customer retention
- Happy customers drive sales
When it comes to efficient customer service, whether through a phone call or online chat, having the right tools is a must. The Zendesk customer service app Not quite ready to go out on a limb?Try a free trial of Zendesk today.
There’s plenty of information about customer support and user options. Read these resources to learn more.