Gather feedback from every support channel to measure, analyze, and improve your company’s customer satisfaction with customer feedback software and management tools.
For companies that want to empower their customers and the way they utilize feedback, Zendesk provides the management tools they need.
Hear from customers everywhere
Survey your customers and improve feedback management by integrating customer feedback software with a variety of outside applications and systems. Support teams can simplify how feedback is accounted for within e-commerce sites, CRM databases, email campaigns, and popular chat and collaboration tools. Help agents reach their potential by integrating online productivity enhancers and time-tracking tools to give them insight on their performance and progress.Build better relationships and get the most out of customer feedback with Zendesk Guide.
Zendesk Guide is the solution for customer feedback software and user satisfaction. Easily guide customers to essential resources and promote engagement that aligns with your company goals. Use these resources to learn how.