Zendesk chatted with executive, activist, and entrepreneur Sarah Robb O’Hagan on what it takes to stay at the top of your game while taking your organization’s customer experience to the next level.
3 key lessons for running a business in a post-pandemic world, and why it's so important to build resilience into your systems and social capital within your workplace
For International Women’s Day on March 8th, the theme is #ChooseToChallenge, prompting both men and women around the world to call out gender bias and inequality when they see it.
Storytelling is an art and skill that only a handful of leaders wield effectively. Like so many so-called “soft skills” that have long been undervalued, storytelling is rarely taught as part of a career curriculum.
How managers can lead with compassion during difficult times.
As our nation struggles with and rallies around a re-awakening of racial injustice that has been…
In our latest Startup Central Virtual Meetup, we discuss how businesses can meet new and rising customer expectations.
In the New York Times bestseller and Reese Witherspoon Book Club pick Untamed, Glennon Doyle recalls…