メインコンテンツに戻る

White Paper

4 ways to stay ahead of the retail paradigm shifts

The retail industry is no stranger to disruption, but consumer preferences and shopping patterns have never shifted as quickly as they have in 2020.

The retail industry is no stranger to disruption, but consumer preferences and shopping patterns have never shifted as quickly as they have in 2020.

This free data-driven report looks at how businesses can stay ahead of the retail paradigm shifts that aren’t going anywhere.

What’s inside:

  1. How and why buying behaviors have changed

  2. Ways to show your customers that they are valued

  3. Tips for building a seamless customer experience across all touchpoints

関連記事

Article
5 min read

Why IT leaders are eyeing XLAs to enhance employee experience

For decades, Service Level Agreements (SLAs) have held IT teams accountable to measurable targets—respond within an…

Reports
3 min read

The New IT Playbook: Transforming IT Service with AI

IT leaders are no longer just troubleshooting systems. They’re building the blueprint for how work gets…

Article
5 min read

Zendesk AI Effect: 3 benefits you can’t afford to miss

Customers who contact your business with an issue or request—and walk away with a smile. Agents…

Article
4 min read

These in-demand skills will define the future of HR teams

It wasn’t that long ago that you had to walk into an HR office to get…