Guide

How to use Zendesk for HR

Published May 11, 2022
Last updated May 11, 2022

How do you build for the future of work with all the practical constraints of the present?

HR teams have been put in a tough spot.

They are tasked with leading the charge into the new era of hybrid work, meanwhile they are still responsible for the daily work of hiring, training, and supporting internal teams.

In this guide, we’ll show you how your HR team can use Zendesk’s low/no code tools to modernize your help desk and start building for the future of work, right here in the present.

  • Make institutional knowledge available everywhere employees need it
  • Use automation to handle frequently asked questions
  • Track KPIs, so you can celebrate wins and identify areas to improve
  • Build a solution that fits your needs now and evolves as your needs change