Press Releases 報道関係者・アナリストの方向けお問い合わせ窓口Zendeskへのスピーチや講演のご依頼はこちらまで press@zendesk.com Bryan Cox Resigns as Zendesk’s Chief Revenue Officer August 8th, 2017 Zendesk Announces Second Quarter 2017 Results August 3rd, 2017 Zendesk to Present at Upcoming Investor Conferences July 31st, 2017 Zendesk Announces Enhanced Data Service Capabilities in Australia July 19th, 2017 Zendesk Plans to Expand Team to 500 Staff in Ireland and Agrees Move to 55 Charlemont Place, Dublin July 17th, 2017 Relate Live Unveils Speaker Lineup for New York Event July 12th, 2017 Zendesk Announces Date of Second Quarter 2017 Financial Results July 11th, 2017 Zendesk to Present at the William Blair Growth Stock Conference June 7th, 2017 Zendesk Adheres to Highest Standards of Data Protection With European BCR Approval June 6th, 2017 Zendesk to Present at Upcoming Investor Conferences May 25th, 2017 Zendesk Recognized In The Leaders Quadrant For 2017 Gartner Magic Quadrant For The CRM Customer Engagement Center Report May 11th, 2017 Zendesk Announces First Quarter 2017 Results May 4th, 2017 Zendesk Launches First-Ever Certification Program May 3rd, 2017 Zendesk Launches Guide- A Next Generation Knowledge Solution- to Provide Smarter Customer Service May 2nd, 2017 Zendesk and Fabric Bring Customer Service to Mobile App Development and Experience April 19th, 2017 Zendesk Announces Date of First Quarter 2017 Financial Results April 10th, 2017 Zendesk Named Among First in the AWS Partner Network to Bring Customer Service to Modern Cloud Contact Centers with Amazon Connect March 28th, 2017 Zendesk Makes Significant Investment in France With Move to Station F Paris and New Offices in Montpellier March 22nd, 2017 Zendesk to Hold Annual Analyst & Investor Day on May 15, 2017 March 15th, 2017 Zendesk Expands Chat Development Centre in Singapore February 21st, 2017 Zendesk Invests in Manila; Opens New APAC ‘Customer Experience Hub’ 2017年2月20日 Zendesk to Present at the Morgan Stanley Technology, Media & Telecom Conference 2017年2月16日 Zendesk to Present at The JMP Securities Technology Conference 2017年2月14日 Zendesk、第4四半期および2016年度通期の業績を発表 2017年2月8日 Zendesk to Present at the Goldman Sachs Technology and Internet Conference 2017年2月6日 Zendesk Announces Date of Fourth Quarter and Full Fiscal Year 2016 Financial Results 2017年1月11日 Zendesk to Present at Upcoming Investor Conference December 1st, 2016 Zendesk to Present at the Credit Suisse Technology, Media & Telecom Conference November 23rd, 2016 Zendesk to Present at Upcoming Investor Conferences November 2nd, 2016 Zendesk Announces Third Quarter 2016 Results November 1st, 2016 Introducing the New Zendesk: Built for Better Customer Relationships October 26th, 2016 Zendesk Announces Date of Third Quarter 2016 Financial Results October 11th, 2016 Zendesk Opens Office in India to Help Businesses Build Better Customer Relationships October 2nd, 2016 Zendesk、顧客のレビューやコメント、メッセージから双方向の動的な対話を構築 September 15th, 2016 Zendesk Announces Second Quarter 2016 Results August 2nd, 2016 Zendesk to Present at Upcoming Investor Conferences August 1st, 2016 Zendesk Brings The Power Of Machine Learning To Customer Service With Automatic Answers July 13th, 2016 Zendesk Announces Date of Second Quarter 2016 Financial Results July 7th, 2016 Zendesk’s Growth Rate Highest of Top 20 CRM Vendors Based on 2015 Revenue in Gartner Report June 2nd, 2016 Zendesk to Present at the Bank of America Merrill Lynch Global Technology Conference May 19th, 2016 Zendesk Powers New Customer Engagement Opportunities in Google Play May 17th, 2016 Zendesk Launches SMS Channel to Enable Fast, Personalized Customer Service May 11th, 2016 Zendesk Recognized In The Leaders Quadrant For 2016 Gartner Magic Quadrant For CRM Customer Engagement Center Report May 6th, 2016 Zendesk Adds Chief Revenue Officer and Chief Information Officer to Leadership Team May 3rd, 2016 Zendesk Announces First Quarter 2016 Results May 3rd, 2016 Zendesk Names Elena Gomez as Chief Financial Officer May 2nd, 2016 Zendesk Launches Partnership With Be My Eyes to Support Socially Minded Startups April 14th, 2016 Zendesk Builds Dedicated Customer Engagement Application for Facebook Messenger April 12th, 2016 Zendesk Announces Date of First Quarter 2016 Financial Results April 6th, 2016 Zendesk Introduces Collaborative, Native Support for Microsoft Office 365 Groups March 31st, 2016 Zendesk Launches Basic Voice to Democratize Phone Support for Businesses Globally March 16th, 2016 Zendesk’s Satisfaction Prediction Brings Machine Learning to the Customer Experience March 15th, 2016 Zendesk To Present At Upcoming Investor Conferences 2016年2月17日 Zendesk、第4四半期および2015年度通期の業績を発表 2016年2月16日 Zendesk to Hold First Analyst & Investor Day 2016年2月9日 Zendesk to Report Fourth Quarter and Full Fiscal Year 2015 Financial Results on February 16, 2016 2016年1月14日 Zendesk、中規模事業者のカスタマーサービスソリューション分野で「ストロングパフォーマー」に認定 2016年1月4日 ZendeskのCFO、アラン・ブラックは、2016年に会社を退職する予定 2015年12月10日 Zendesk、新しいVoice機能により、電話サポートを簡素化 2015年12月10日 Zendesk、Microsoft Office 365のOutlook用の初のカスタマーサービスアドインを発表 2015年11月18日 Zendesk to Present at the Credit Suisse Technology, Media & Telecom Conference 2015年11月17日 Zendesk、テクノロジーハブであるメルボルン市と提携を結び、ビクトリア州政府との本格的なパートナーシップを発表 2015年11月8日 Zendesk Announces 2015 Third Quarter Results November 3rd, 2015 Zendesk to Present at the UBS Global Technology Conference November 2nd, 2015 Zendesk Acquires the Company Behind BIME Analytics October 13th, 2015 Zendesk to Report Third Quarter 2015 Financial Results on November 3, 2015 October 7th, 2015 Zendesk Brings Sixth Sense to Customer Conversations October 7th, 2015 Zendesk to Present at the Deutsche Bank 2015 Technology Conference September 10th, 2015 “Mystery Show” Host Starlee Kine and Best-Selling Author Jon Ronson to Headline Zendesk’s New Relate Live Conference August 26th, 2015 Zendesk Announces 2015 Second Quarter Results August 4th, 2015 Zendesk To Report Second Quarter 2015 Financial Results On August 4, 2015 July 7th, 2015 Zendesk Neighbour Foundation Launches in the UK with Team London HeadStart London Partnership June 15th, 2015 Zendesk Benchmark: Live Chat Drives Highest Customer Satisfaction (France) June 8th, 2015 Zendesk Benchmark: Live Chat Drives Highest Customer Satisfaction of all Service Channels (Germany) June 8th, 2015 Zendesk to Present at the Bank of America Merrill Lynch Global Technology Conference May 27th, 2015 Zendesk Benchmark: Live Chat Drives Highest Customer Satisfaction May 20th, 2015 Zendesk Announces Global Foundation for Local Giving May 13th, 2015 Zendesk to Present at the Credit Suisse Disruptive Technology Conference May 8th, 2015 Zendesk Announces 2015 First Quarter Results May 5th, 2015 Zendesk Positioned in the Visionaries Quadrant in 2015 Gartner Magic Quadrant for CRM Customer Engagement Centers April 30th, 2015 Zendesk Introduces Zopim Premium Live Chat for Larger Teams April 16th, 2015 Zendesk to Report First Quarter 2015 Financial Results on May 5, 2015 April 9th, 2015 Zendesk Partners with Facebook® to Power Businesses on Messenger March 25th, 2015 Zendesk Announces Pricing of Follow-On Offering March 18th, 2015 Zendesk Benchmark: How Customer Service Teams Operate Can Matter More than Industry Comparisons (France) March 9th, 2015 Zendesk Opens Asia Pacific Commercial Headquarters In Singapore 2015年2月25日 Zendesk to Launch Data Centre in Germany to Serve European Customers February 23rd, 2015 Zendesk to Present at Upcoming Investor Conferences February 22nd, 2015 Zendesk Benchmark: Germany only mid-table despite high customer satisfaction (Germany) 2015年2月12日 Zendesk Announces 2014 Fourth Quarter Results 2015年2月11日 Zendesk to Present at the Goldman Sachs Technology and Internet Conference 2015 2015年2月4日 Zendesk Benchmark: How Customer Service Teams Operate Can Matter More than Industry Comparisons February 3rd, 2015 Zendesk to Report Fourth Quarter and Full Fiscal Year 2014 Financial Results on February 11, 2015 2015年1月13日 Zendesk Introduces Embeddables to Put Customer Service at Forefront of Mobile and Online Experiences December 2nd, 2014 Zendesk to Present at the Credit Suisse 18th Annual Technology Conference 2014年11月24日 Zendesk to Present at the Goldman Sachs US Emerging/SMID Cap Growth Conference 2014年11月13日 Zendesk to Present at UBS Global Technology Conference 2014年11月13日 Zendesk Launches Net Promoter Score® Surveys and Unveils Customer Loyalty Trends (APAC) October 31st, 2014 Zendesk Announces 2014 Third Quarter Results October 30th, 2014 Zendesk Launches Net Promoter Score® Surveys and Unveils Customer Loyalty Trends October 21st, 2014 Zendesk to Report Third Quarter 2014 Financial Results on October 30, 2014 October 13th, 2014 Zendesk Expands Enterprise Reach with New Offerings for Large Organizations September 17th, 2014 Zendesk to Present at the Citigroup 2014 Global Technology Conference August 27th, 2014 Zendesk Benchmark: Global customer satisfaction rises to 83% (Germany) August 27th, 2014 Zendesk Benchmark: New Zealand stays in top spot for customer satisfaction August 18th, 2014 Zendesk Benchmark: Lengthier Communication, Increased Use of Sorry Indicators of Poor Customer Service August 18th, 2014 Zendesk Benchmark: Lengthier Communication, Increased Use of Sorry Indicators of Poor Customer Service August 12th, 2014 Zendesk to Present at the Canaccord Genuity Growth Conference August 7th, 2014 Zendesk to Speak at 16th Annual Pacific Crest Global Technology Leadership Forum August 7th, 2014 Zendesk Announces 2014 Second Quarter Results August 5th, 2014 Zendesk to Report Second Quarter 2014 Financial Results on August 5, 2014 July 15th, 2014 Zendesk Insights Delivers Deeper Understanding of Customers June 26th, 2014 Zendesk, Inc. Announces Pricing of Initial Public Offering May 14th, 2014 Zendesk Benchmark: Customer Satisfaction Takes Off for Travel May 7th, 2014 Zendesk Benchmark: New Zealand Returns to Top Spot for Customer Satisfaction May 7th, 2014 Zendesk Benchmark: Customer Satisfaction Takes Off for Travel (Germany) May 7th, 2014 Zendesk Benchmark: Customer Satisfaction Takes Off for Travel (UK) May 7th, 2014 Zendesk Benchmark: Customer Satisfaction Takes Off For Travel Industry (Australia) May 7th, 2014 Zendesk Acquires Live Chat Leader Zopim April 10th, 2014 Zendesk Files Registration Statement with SEC for Proposed Initial Public Offering April 10th, 2014 PAYSMART Selects Zendesk (Germany) March 25th, 2014 Zendesk Adds notebooksbilliger.de as New Customer (Germany) March 6th, 2014 Zendesk Benchmark: Customer Satisfaction Falls During the Holiday Season 2014年2月11日 Customer Satisfaction Dropped off Substantially During the Holidays (France) 2014年2月11日 Zendesk Benchmark: Declining Customer Satisfaction During the Holiday Period (Germany) 2014年2月11日 World Customer Satisfaction Index Drops During Holiday Season (Brazil) 2014年2月11日 Zendesk Names New Board Members with Leadership Backgrounds from Facebook, Amazon.com and Macromedia 2014年2月4日 Zendesk Reaches 40,000 Customers Serving 300 Million People Worldwide 2014年2月4日 Zendesk Wins Russian Fashion Giant Lamoda 2014年2月4日 Zendesk Supports GLOSSYBOX to Optimise Global Customer Service (UK) January 21st, 2014 posterXXL Improves Customer Service with Zendesk (Germany) 2013年12月16日 Zendesk Teams With SurveyMonkey and MailChimp on Proactive Customer Surveys and Communication 2013年12月10日 French Companies are Falling Behind in Terms of Multi-channel Customer Service December 3rd, 2013 Survey Shows that Companies are More Concerned with Sales than with Customer Loyalty (Brazil) December 1st, 2013 Companies Failing to Deliver Omnichannel Customer Service, Global Zendesk Survey Reveals 2013年11月26日 Great Expectations but Businesses are Failing to Deliver on Customer Service in the Omnichannel Age (UK) 2013年11月26日 Australian Companies Failing to Deliver Omnichannel Customer Service, Zendesk Research Reveals 2013年11月26日 Zendesk Study: Gaps in Cross-channel Customer Service Worldwide (Germany) 2013年11月26日 Brazilians are the Most Demanding in Customer Service 2013年11月11日 Zendesk, Cybozu Enter Strategic Partnership to Accelerate Cloud Adoption Across U.S. and Japan Markets 2013年11月7日 Zendesk Benchmark: Australia Beaten to Top Spot by Canada for Customer Satisfaction October 31st, 2013 Zendesk Benchmark: Customer Satisfaction on the Rise Worldwide (Germany) October 31st, 2013 Zendesk Benchmark: Customer Satisfaction on the Rise with Big Gains in Emerging Markets October 30th, 2013 Consumer Satisfaction Rises in Emerging Markets (Brazil) October 30th, 2013 Zendesk Benchmark Q3: Customer Satisfaction on the Rise but Still Short of Social Expectation (UK) October 29th, 2013 Universal Music Bets on Customer Service from the Cloud Using Zendesk (Germany) September 26th, 2013 Zendesk Launches in Brazil with 1,000 Customers August 27th, 2013 Zendesk Reimagines Customer Self-Service with New Help Center August 21st, 2013 Zendesk Benchmark: Customer Satisfaction Rebounds Globally (Australia) August 8th, 2013 Zendesk Global Benchmark Report: Customer Satisfaction on the Rise (UK) August 8th, 2013 Zendesk Supports Children Of St Marys Intensive Care (COSMIC) AT St Marys Hospital, Paddington (UK) August 8th, 2013 Zendesk Benchmark: Customer Service on the Rise Worldwide (Germany) August 8th, 2013 Zendesk Appoints New Directors to Support Growing APAC Team July 9th, 2013 Zendesk Honoured Three Times in 2013 Australian Business Awards July 3rd, 2013 Zendesk Reaches More Than 800 Clients in Brazil and Expects to Double this Number within One Year June 1st, 2013 Zendesk Shares the Love (and Money!) with Dry July in Australia and New Zealand April 29th, 2013 Zendesk Study Shows: Poor Service Frightens Away Customers for Years to Come (Germany) April 2nd, 2013 New Zendesk for iPad Brings Companies Closer to their Customers March 26th, 2013 Zendesk Doubles Customer Base in German-Speaking Countries and Strengthens Team with First Regional Director March 21st, 2013 Zendesk Invests in Europe with Dedicated Data Centre (UK) March 20th, 2013 US Company Zendesk Establishes Japanese Subsidiary Incorporating as Zendesk KK March 12th, 2013 Zendesk Appoints New Director of Sales to Amplify Growth Across Australia and New Zealand March 1st, 2013 Accounting Tool FastBill Supports Customers Using Zendesk (Germany) 2013年2月18日 Zendesk and Sabienzia Technologies Sign Sales Partnership (Germany) January 21st, 2013 Evernote is 25,000th Company to Adopt Zendesk (Japan) 2013年1月18日 Zendesk Rounds Out 2012 By Signing its 25,000th Customer 2013年1月11日 Seatwave Unveils Revamped Customer Service Portal with Zendesk November 21st, 2012 Zendesk and Magento Partner to Deliver Fully-Integrated Customer Service Solution for eCommerce Businesses 2012年11月13日 Zendesk Announces $60 Million Financing September 12th, 2012 Zendesk Unveils the New Face of Customer Service September 12th, 2012 New Mobile Customer Portal Enables Businesses to Offer Improved Self-Support Anytime, Anywhere for Their Customers August 28th, 2012 Zendesk Now Available on the Google Apps Marketplace August 15th, 2012 Zendesk Announces Support for Facebook Private Messages July 10th, 2012 Government Digital Service Selects Zendesk for Customer Support on GOV.UK June 19th, 2012 Zendesk Sponsors Next ImproveSF Challenge Aimed at Food Justice June 18th, 2012 Zendesk Partners with Microsoft to Deliver Holistic View of Customers, From Sales to Support, Using Microsoft Dynamics CRM 2011 May 22nd, 2012 Zendesk Announces Best-Selling Author Micah Solomon Will Join Its 2012 Customer Service Hero Tour May 9th, 2012 Zendesk Unveils Zendesk Voice in the UK and 10 European Countries March 28th, 2012 Zendesk Introduces Analytics Tool to Help Companies Understand the Silent Customer March 15th, 2012 Zendesk Introduces First Help Desk App Available for Amazons Kindle Fire March 8th, 2012 Worlds Most Popular Customer Service Software Now Available Free of Charge 2012年1月30日 New Satisfaction Index Reveals Most Satisfied Customers in the World 2012年1月25日 Zendesk Free App for Windows Phone Is Now Available 2012年1月18日 Zendesk Delivers the Most Efficient Way to Engage with Customers on Facebook 2011年12月14日 Zendesk Expands its Global Reach with New Multi-Language Capabilities 2011年12月9日 Zendesk Launches Enhanced Android Application 2011年12月7日 SAManage Brings IT Asset Management Capabilities to Zendesk 2011年12月5日 Zendesk Helps RightNow Customers Move into the 21st Century with New Migration Program December 1st, 2011 Zendesk Introduces Zen Masters Webinar Series 2011年11月17日 Zendesk Introduces Zendesk University 2011年11月15日 Zendesk Introduces New Way to Save Money on Customer Service 2011年11月9日 Zendesk Teams with Atlassian to Launch New Ticket Sharing Capabilities October 26th, 2011 Zendesk Wins Best in Cloud Award from Leading German IT Publication October 20th, 2011 Zendesk Launches Australian Development Centre in Melbourne September 27th, 2011 Zendesk Unveils Zendesk Voice: The Fastest, Most Affordable Way to Set up a Call Center September 12th, 2011 Zendesk Named Official Help Desk of TechCrunch Disrupt SF 2011 September 7th, 2011 Zendesk Pledges $1 Million to UCSF Benioff Childrens Hospital August 31st, 2011 Zendesk To Establish Development Center in Denmark August 25th, 2011 Zendesk Helps Startups Grow and Succeed August 25th, 2011 Zendesk Launches Asia Pacific Headquarters in Melbourne August 20th, 2011 NetworkedHelpDesk.org Welcomes 34 New Member Companies August 12th, 2011 Zendesk Launches Into the Enterprise with Customer Support Solution Tailored to Large Organizations August 2nd, 2011 Zendesk Expands European Presence June 28th, 2011 Zendesk and Constant Contact Team to Deliver Timely, Proactive Support Information June 23rd, 2011 Zendesk Partners With SugarCRM to Deliver 360-Degree Customer View June 8th, 2011 Atlassian, New Relic, OTRS, PagerDuty, Pivotal Labs, Service Now, SugarCRM, and Zendesk Team to Deliver an Open Standard for Better Customer Service June 7th, 2011 Zendesk Introduces the Worlds Largest Customer Service Network June 7th, 2011 Zendesk Expands San Francisco Presence June 3rd, 2011 Zendesk and WordPress Partner to Deliver Better Customer Support June 1st, 2011 Zendesk Extends Mobile Offerings With New Releases of iPhone and iPad Applications May 24th, 2011 Zendesk Introduces Single Sign-on Capabilities for Google and Facebook May 20th, 2011 Zendesk Captures the Definitive Business Metric: Customer Satisfaction April 26th, 2011 Zendesk Now Serves More Than 10,000 Businesses Worldwide April 5th, 2011 Zendesk Announces First Full Featured Help Desk App for iPad 2011年2月14日 Zendesk Announces Record Growth of More Than 300 Percent in 2010 2011年1月25日 Zendesk Adds Live Chat In Popular Help Desk Software 2010年12月14日 Zendesk Enriches Customer Relationships from Sales to Support with New Salesforce Integration 2010年12月7日 Zendesk Secures $19 Million Financing Led by Matrix Partners 2010年12月6日 Zendesk Embeds Twitter Streams in Popular Help Desk Software 2010年11月18日 Zendesk Turns Three October 5th, 2010 Free Mobile Customer Support App – Zendesk for BlackBerry® September 28th, 2010 LogMeIn Rescue for Zendesk – Remote Support Software September 16th, 2010 Free Zendesk for iPhone App with iOS4 compatibility July 27th, 2010 GoodData for Zendesk July 20th, 2010 Zendesk’s Twitter Integration Puts Social Media to Work for Businesses July 13th, 2010 Free Mobile Android App June 9th, 2010 5000 Companies Use Zendesk May 18th, 2010 Return to Press Center 2017 2016 2015 2014 2013 2012 2011 2010 全て表示 Return to Press Center 報道関係者・アナリストの方向けお問い合わせ窓口Zendeskへのスピーチや講演のご依頼はこちらまで press@zendesk.com
