With roles and permissions, managers can create new roles for their agents and control what they have access to in Zendesk Chat.
カスタマーサポートでAIができること
カスタマーサポートにおけるAIの現状を紹介し、AIで解決できる課題や導入方法を解説。カスタマーサポート部⾨の業務負担を解消する⽅法やAI活⽤にご興味がある方は、ぜひご覧ください。
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